Green leaf veins on a black background.

  • Newark, United Kingdom
  • Posted 3 days ago

SENIOR RESEARCH & INSIGHT MANAGER - MARKETING | Up to £57,000 per annum dependent upon experience | Plus 18% bonus scheme 

We're a thriving team passionate about working together to deliver excellence, all in a natural forest environment.

Welcome to Center Parcs – the number one choice for short break holidays, employing a team of over 10,000 across Forest House and six separate villages located in the UK and Ireland.

Join Center Parcs and help us put the voice of the guest at the heart of every decision.

We're looking for a Senior Research & Insight Manager within our Marketing team to lead and elevate our Research & Insight function, ensuring guest perspectives shape our brand, product and business strategy. This is a key role driving change and innovation in how we understand and respond to guest needs.

Hybrid role with 2 days office-based, home-working and occasional travel including some overnight stays. Free parking on site.

What You’ll Be Doing:

This role provides high quality research support across Center Parcs UK & Ireland, widening the reach and impact of insights and ensuring they are easy to understand and apply. You’ll help shape key programmes, develop new research capabilities, work collaboratively with partners and suppliers, and support colleagues so insight informs decisions across marketing, product, guest experience and beyond.

Key responsibilities include:

  • Expanding the impact of insights across new stakeholder groups and integrating findings with other external data sources for a deeper view of guest needs
  • Analysing, interpreting and reporting findings to senior managers to inform strategic and tactical decisions
  • Improving the visual clarity and accessibility of research outputs with analytics support
  • Extending research expertise into new areas, including in the moment feedback and employee opinion studies
  • Leading the rollout and ongoing development of premium guest segmentation to ensure insights are actionable across all areas of the business
  • Managing procurement and implementation of a Voice of the Guest programme to support Guest Experience, Product Development and other teams
  • Maintaining a research library and an ongoing brand research plan

What We’re Looking For:

You'll be a strategic thinker with strong analytical skills and a passion for turning data into actionable insights. You'll have:

  • Proven experience in a market research and insight role, with confidence in turning data into meaningful insights.
  • Experience with segmentation, data integration and visual storytelling
  • Ability to manage multiple projects and stakeholders
  • Presentation skills up to board level, both written and verbal 

About the Benefits:

Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:

  • Management Bonus Scheme (up to 18%)
  • Pension Scheme with Life Assurance
  • Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
  • Free use of our leisure facilities
  • Discounted Center Parcs breaks
  • 20% discount in our restaurant and retail outlets
  • Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
  • An Employee Assistance Program - providing support on financial, health and legal matters
  • Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we'd love to see your application.

Closing date: 9th January 2026

Interviews to be held: Week commencing 19th January 2026

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone's welcome.

We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

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