Housekeeping and Accommodation Services Manager

At Center Parcs all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectation. Our Housekeeping team is responsible for maintaining more than 700 units of accommodation; from apartments and penthouses to Lodges and Treehouses and for looking after our public areas and office spaces, so no two days are the same. That's why it's the largest team on each village.

Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.

Housekeeping and Accommodation Services Manager | Circa £73,100 per annum plus 18% bonus scheme

You'll be responsible for managing all aspects of the Housekeeping and Accommodation operation on the village, ensuring all activities reflect agreed corporate standards, while overseeing a payroll budget of approximately £4.5 million per annum, operational expenditure exceeding £2 million per annum and a team of around 600 colleagues.

Working closely with the Village Director and the wider senior management team, you will contribute to achieving both village and corporate objectives, collaborating with key stakeholders from Forest House and across the other six villages to create, shape and deliver divisional strategies that identify best practice and business opportunities.

You will also support the development of a culture that promotes and encourages the wellbeing, motivation and morale of your team, ensuring effective performance management strategies are in place and that colleagues are actively contributing to these.

This role will be required to participate in the out of hours Duty Management rota, which will involve making decisions outside of your functional area and escalating any serious operational issues. You will be required to work evenings, weekends and public / bank holidays on a rota basis.

About you:

Essential requirements:

• Excellent interpersonal skills, particularly those associated with influencing and persuading
• Well versed in planning and organising people logistics to reach clearly defined targets and taking corrective action when needed
• Competent at managing contingencies with the ability to operate across a business-wide level in addition to the functional area
• The ability to combine attention to detail whilst looking ahead and juggling multi-priorities
• Competent on Microsoft Office
• Experience of leading a large workforce in a demanding service driven environment
• An excellent and confident communicator with exceptional people skills and the ability to support, develop and challenge the team

Desirable requirements:

• Accommodation Services / Housekeeping experience
• Proven ability and experience of managing large cost centres
• Duty management experience

About the benefits:

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• 18% Management Bonus Scheme
• Private Medical Insurance
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we'd love to see your application.

Closing date: 10^th April 2026 #INDSPON