Housekeeping Shift Leader – Accommodation Operational Support

Housekeeping Shift Leader – Accommodation Operational Support

Whinfell Forest | £14.58 per hour

Keep our accommodation teams ready for every changeover.

Bring flexibility and organisation to a role that supports accommodation teams across all zones. On changeover days, you’ll provide leadership cover and keep cleaning standards on track. Between changeovers, you’ll help plan resources, welcome new colleagues and prepare teams and accommodation areas for the next busy day.

What you'll be doing 

• On changeover days, provide cover across Accommodation Zones, stepping in for absent Team Leaders to keep services running smoothly.
• Allocate duties, coordinate resources and deliver clear shift briefings so colleagues understand daily priorities and standards.
• Make sure the team has the skills, training, equipment and support needed to deliver high standards of cleanliness and hygiene.
• Supervise delivery and check accommodation quality, identifying improvements and keeping work on schedule.
• On non-changeover days, support resource planning and prepare accommodation areas and teams for an efficient changeover.
• Assist with recruitment, onboarding and helping new colleagues settle into the team.
• Coach colleagues, reinforce team standards and support absence management, including return-to-work interviews.
• Monitor attendance, output and quality; address shortfalls and escalate recurring concerns.
• Promote safe working, complete audits and compliance actions, communicate procedural updates and resolve routine issues, escalating complex concerns.

What's in it for you

• Free day passes and access to leisure facilities (including the spa)
• Discounts on breaks and in our shops and restaurants
• Bonus scheme and recognition rewards
• A supportive, friendly team
• Career development and in-role training 

Your working hours

• Full-time contract, shifts fall between 8:00am to 5:00pm
• You will be contracted to work a guaranteed minimum of 120 or 150 hours over a 4‑week period. You may be asked to work additional hours in line with operational requirements
• This role includes early mornings, evenings, weekends and bank holidays

About you

• You can adapt to different teams and changing priorities while keeping people focused on shared goals.
• You can plan work and allocate resources, balancing daily delivery with preparation for future changeovers.
• You communicate clearly and can support colleagues through briefings, coaching and onboarding.
• You notice details that affect cleanliness and hygiene, and take a practical approach to putting things right.
• You work safely, follow procedures and know when an issue needs further support.

Our values

Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we’re brave, we’re determined and we’re naturally us.

Sound like your kind of job?

Apply online today - interviews are ongoing

Working here

Check your route before applying - Whinfell Forest (CA10 2DW), isn’t easily reached by public transport: Plan Your Journey

Closing date: 27th November 2026